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Gaurav Bhandari's avatar

Drive insane delight is the key. It's a step up from deliver value. Consumers and customers don't care if it's AI built - they still expect value. Now they expect value + design + flexibility + personalization; all without being sold to.

The rules of game have changed not only for building, but also for marketing. Acquisition and retention in a fickle environment will require serious rethinking.

What a time!

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